Inquiries:
Tel: (866) 210-6655
Fax: (469) 574-5177
Email: info@debttechsystems.com
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PRODUCT FEATURES
 
DebtTechManager-Pro is designed for both small and large call center operations. In essential integrated functioning, it manages the entire process lifecycle of your client, including full CRM (customer relationship management).
Complete Operational & Management System!

 

GENERAL PRODUCT FEATURES

  • Handles all functionality of the Debt Settlement business.
  • Quick & powerful search engine - user is able to search on all client details including, first name, telephone , cell phone, credit card details, spouse details etc.
  • Activity management - prioritizes by date, status, debt level, and quick view notes.
  • One click add creditor functionality.
  • Automatic payment structure for 24, 36, 48, 54 and 60 months.
  • Automatic generation of all required documentation.
  • Automatic note insertion to keep track of all activities and contact with each client.
  • Automatic one click emailing functionality.
  • Powerful built-in system reporting with the ability to export all reports to Microsoft Excel.
  • The ability for users to create customized reports through "Query Builder".
  • Automatically import new leads into the system from MS Excel spreadsheets.
  • Banking ACH processing.
  • Three levels of security to ensure all confidential management data is kept private.
  • Record changes are logged so management knows who last updated a record.
  • SQL Server jobs can be created to automate backups and run reports.
  • Very user friendly system.
  • Fast, easily maintained SQL Server database.
  • Frequent software updates to evolve with changing debt industry.
 

SALES DEPARTMENT FEATURES

  • Enroll clients in under 5 minutes.
  • Automatic generation of Client Enrollment Package.
  • Automatic fee calculation so that sales staff have instant information for clients.

    Sales department reports:

  • Clients with no activities.
  • Client enrollment report.
  • EP Received status report.
  • EP Sent, not received report.
  • The ability to create customized reports using Query Builder.
 

CONTRACTS & DOCUMENTS FEATURES

  • Easy input data system.
  • Automatic generation of engagement letters.
  • Prints labels for clients and creditors.
  • Automatic notes inserted.
  • Easy attachment of all clients' documents for full client account management.

    Contracts & documents reports:

  • EP Received status report.
  • Clients drafted but no creditor engaged.
  • Client enrollment report.
  • Mailed EP kit report.
 

SALES MANAGEMENT FEATURES

Detailed Sales Management Reports:

  • Clients with no activities.
  • Client Enrollment Report.
  • EP Received status report.
  • EP Sent, not received report.
  • Credit Specialist EP in Report.
  • Commission Reports
  • Cancellation Reports
  • Chargeback Reports
  • Powerful Query Builder to implement any report for Sales Management.
  • The ability to create your own reports using the Query Builder.
 

CREDITOR DEPARTMENT FEATURES

  • Full process collection map task.
  • Creditor to third party connection.
  • Viewing all attached documents from one central place in the system.
  • Automatic VOD document.
  • Automatic attorney document.
  • Automatic Cease and Desist document.
  • Automatic hardship template document.

    Creditor department reports:

  • Clients sued/litigation report.
  • Arbitration report.
  • Collection receipt report.
  • Powerful Query Builder to implement any report for creditor department.
 

ACCOUNTING FEATURES

  • Automatically export files for ACH drafts on a daily, or weekly basis.
  • Automatically generates all commissions payable, based on individual employee percentages.
  • Automatic commission deductions.
  • Automatically see all future draft dates for clients to forecast sales etc.
  • Ability to customize amounts and draft dates for special need clients.

    Accounting reports:

  • ACH Draft report
  • ACH Schedule report
  • ACH Expected Report
  • ACH Draft NSF's etc.
  • Client enrollment report
  • Enrollment Contract received status report
  • Enrollment Contract sent, not received back report
  • Credit Specialist Enrollment Contract IN report
  • Commission reports
  • Chargeback reports
  • Cancellation reports
 

SETTLEMENT DEPARTMENT FEATURES

  • Track all steps in the settlement process.
  • Updated funds available for settlement.
  • Automatic settlement acceptance document.
  • Automatic settlement offer letter to creditor.
  • Full process settlement map task.
  • Automatic notes inserted.
  • Collection settlement notes transparent.

    Settlement reports:

  • Settlement report.
  • Settlement by specialist report.
  • Funds available for settlement.
 

CUSTOMER SERVICE DEPARTMENT FEATURES

  • Provides all tools needed for your Customer Service to function efficiently and effectively.

    Customer service reports:

  • Clients with no activities for customer service.
  • Client enrollment report.
  • EP Received status report.
  • EP Sent, but not received - back report.
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